Frequently Asked Questions

Quickly find out if we've already addressed your query
How long will it take for the purchased quantity to arrive?

When you place an order on our website, the system automatically starts processing the purchased product. The delivery time can vary depending on several factors, for example: Social network updates, purchased quantity, type of product. The processing time under normal circumstances does not exceed 5 minutes, but it can take up to a maximum of 24 hours.

Do I have to provide my password?

Under no circumstances will we request passwords for any of our services. Your password is completely confidential. All we need is the URL or username of your account.

I didn\'t receive my order. What do I do now?

In order to successfully receive our services, you need to ensure that the following criteria are met before placing an order.

  • Your account must be configured as public.
  • Provide the link or username correctly for each service.
  • Do not change your username/website/group/channel as our servers will detect it as incorrect.
  • The account or publication does not exist or has been deleted.
  • The video follows the guidelines and has not been restricted or deleted.
  • Wait for a maximum of 24 hours to complete the order delivery, as it may occasionally take longer than expected.

If you have encountered an issue with the delivery of your order, please contact our team for assistance at help@followerfusion.com or you can reach out to us through the contact tab.

What information do I have to provide?

We don't need much, just your URL or username (depending on the service). We will never ask for your password or any personal or private information about your account.

Are Premium services real?

All the premium services we offer are real and come from genuine users of the platform. We have an extensive network of active and authentic accounts on each platform for which we provide services. We use this network wisely to fulfill all of our orders.

Do I have to follow the people who follow me?

No. We only provide followers that you don't have to follow. However, if you want to follow one of these followers, you can do so.

Why does my account have to be public?

Some platforms like Instagram, Twitter, or Facebook have the option to make your profile private. As the name suggests, these profiles are not publicly available, and therefore our user network doesn't have access to this profile. Consequently, we can't deliver your order. We can only send to public profiles. The same applies to channels and groups.

Can others see that I have purchased social promotion services?

No one will realize that you have purchased social promotion services, as we will never share your information with third parties. Therefore, none of your fans and followers will be aware that you have bought digital promotion services.

Can I use my account during the service delivery?

Yes, you can use your account during the delivery of the service. There are no restrictions. You can follow other accounts, like different content, and comment on other posts. Please note that the only thing you can't do is change your username and make your account private.

Can my account be prohibited or disabled?

None of our clients have been banned as a result of using any of our services.

None of our clients have been banned as a result of using any of our services.

No, once submitted and after they have been delivered. If you wish to remove the service you have received, you must do so manually. You have to click on each profile one by one and delete them.

Can I get a full or partial refund?

You can only get a refund before the delivery starts. Once the delivery has started, refunds are no longer possible. The simple reason for this is that digital services cannot be reversed.

Is there any money-back guarantee?

All services offered on Plus-Follower do not come with a money-back guarantee. The only exception to be eligible for such a guarantee is if, for some reason, we are unable to complete your order, you will receive the full amount paid back.

How much quantity can I purchase?

You will be able to purchase the maximum available quantity we offer on any product without any issue. However, if you buy a package of the same service, for example: you purchase 1,000 followers for Instagram, you can purchase 1,000 followers for Instagram again once the previous order has been completed. account private.